Lead Service Technician

Are you seeking to combine your passion for cycling with your job? Alchemy Bikes is seeking an experienced mechanic and self-starter to join our team. Founded in 2008 and headquartered in Denver, Colorado, Alchemy is a leading U.S. brand for high-end bicycles.

Job Duties

  • Building of complete bicycles from frames for shipment to customers
  • Packing and shipping of complete bicycles 
  • Collaborate with sales team to maintain schedule for bike shipments
  • Receive inventory of bikes and parts for road and mountain bikes
  • Maintaining inventory of shipping supplies, bicycle small parts and bike tools
  • Communicating with customers to coordinate and process warranty claims
  • Manage and maintain a fleet of demo bicycles

Experience

Working at a bike shop or similar for 3 to 5 years with a professional and personal understanding of bike mechanics and experience performing them. Excellent customer service skills, as well as good written and verbal communication.

Requirements

  • Experience with full suspension mountain bike functionality and service.
  • Familiarity with SRAM and Shimano road and mountain component groups, their function and installation of groups.
  • Hands-on experience with building bikes, at least 3-years bicycle mechanic experience.
  • General working experience with computers
  • Ability to work in a fast-paced and self-starting environment.
  • You are a positive, proactive, and intentional doer.
  • Must have and maintain a valid driver’s license.
  • Must maintain a professional appearance
  • Normal workweek is 9AM to 5PM Monday to Friday, very occasional local travel may be required.
  • Riding a bike brings you joy.  You’re stoked to find this dream job that combines your passion and your profession.

More About the Job

  • 10 days PTO, 5 days sick leave and normal holiday schedule annually.
  • Includes paid time off (PTO), health insurance reimbursement, casual dress code, collaborative culture, deals on our killer bikes, and more.
  • Position located at our bike factory in Denver, CO, USA 

    Send resumes to bryce@alchemybikes.com

    Apply now
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