If you ever have questions about your bike, our fabricators are available in-person to answer them as quickly and efficiently as possible, whether via email, online chat or phone call. Or visit us in person at our Colorado Workshop.
We’ll deliver your boutique bike direct to your door, FREE of charge, via Kitzuma’s fully built, ready-to-ride service (available in most of mainland USA). It’ll arrive on time in pristine condition, and their delivering tech can even adjust the saddle, bars, etc.
Our DARE (Discover the Alchemy Ride Experience) program provides you the opportunity to experience your bike for 30-days on your favorite rides. If the bike is not perfect for your riding, you may return the bike for a full refund – Alchemy will even cover the return shipping via Kitzuma, if that’s how you received it, (otherwise we’ll return as per your order) so you don’t have to box it up – just hand it off to the tech!
For service in your area, Alchemy has also partnered with BeeLine to work with your local Alchemy Certified Service Center (or your preferred bike shop) to ensure you don't have to worry about where to get your bike properly serviced as needed.